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jmbreslin
Joined: 27 Sep 2005
Posts: 924
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 Posted: Thu Oct 04, 2007 8:28 am Post subject: Problem accessing ITH |
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For some bizarre reason I can't seem to access ITH from my home computer anymore, even though I can continue to access no problem from work (using IE at both). This problem just started about a week ago. At home I always get the "Website cannot be displayed, maybe you're not connected to the internet or made a mistake typing in the address, etc" message.
Anyone know why this would be and how I can fix it? |
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nsidestrate
Suited's Love Monkey
Joined: 26 May 2004
Posts: 22390
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| Posted: Thu Oct 04, 2007 9:26 am Post subject: |
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| Malteg is reporting a similar problem on the fantasy football site. |
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rayrns
1K Club
Joined: 21 Jun 2004
Posts: 1004
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| Posted: Thu Oct 04, 2007 1:43 pm Post subject: |
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Every time I get that message, I click 'refresh' and the page loads.
Ray |
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ciaran
ITH Support
Joined: 10 Sep 2004
Posts: 4747
Location: Alpharetta, GA
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| Posted: Thu Oct 04, 2007 1:46 pm Post subject: |
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If you can get to a command prompt (in Windows, Start...Run and type cmd and hit enter), try executing "ping internettexasholdem.com" (minus the quotes). It should time out if you're not connecting, but I'm interested in what IP address it thinks it's trying to connect to. You can do the same on the good connection and see if the IPs are different, as well.
You can also run the command noted here, http://www.tacktech.com/display.cfm?ttid=330, to clear your local DNS cache in Windows 2000/XP. That should happen on a reboot anyway, which I'm assuming you've already done, but it can't hurt. |
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nukeduke
ITH BBQ Host Master
Joined: 07 Mar 2005
Posts: 2996
Location: Nashville
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| Posted: Thu Oct 04, 2007 9:16 pm Post subject: |
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I'm posting this for Malteg and will pass on any further suggestions.
He wrote in response to the "ping inquiry":
"Here's what I got:
Ping request could not find host internettexasholdem.com. Please check the name and try again. " |
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ciaran
ITH Support
Joined: 10 Sep 2004
Posts: 4747
Location: Alpharetta, GA
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| Posted: Thu Oct 04, 2007 9:24 pm Post subject: |
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| Definitely try the cache reset fix. |
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nukeduke
ITH BBQ Host Master
Joined: 07 Mar 2005
Posts: 2996
Location: Nashville
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| Posted: Fri Oct 05, 2007 6:44 am Post subject: |
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| ciaran wrote: | | Definitely try the cache reset fix. |
That's what I thought too. He has already tried that and a re-boot.ed with no success. Seems strange.
To jmbreslin -- did your problem get resolved? |
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jmbreslin
Joined: 27 Sep 2005
Posts: 924
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| Posted: Fri Oct 05, 2007 7:50 am Post subject: |
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Haven't had a chance to try yet because I couldn't access this thread since these replies were posted...
I'll print up the suggestions and try from home this weekend. |
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jmbreslin
Joined: 27 Sep 2005
Posts: 924
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| Posted: Fri Oct 05, 2007 7:53 am Post subject: |
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| ciaran wrote: | | If you can get to a command prompt (in Windows, Start...Run and type cmd and hit enter), try executing "ping internettexasholdem.com" (minus the quotes). It should time out if you're not connecting, but I'm interested in what IP address it thinks it's trying to connect to. You can do the same on the good connection and see if the IPs are different, as well. |
Umm, not entirely sure what this means...
| Quote: |
You can also run the command noted here, http://www.tacktech.com/display.cfm?ttid=330, to clear your local DNS cache in Windows 2000/XP. That should happen on a reboot anyway, which I'm assuming you've already done, but it can't hurt. |
I've tried to connect every evening for the past week or so, and my computer is always turned off each night, so I have rebooted plenty of times. But I'll try it anyway. |
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nukeduke
ITH BBQ Host Master
Joined: 07 Mar 2005
Posts: 2996
Location: Nashville
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| Posted: Fri Oct 05, 2007 8:31 am Post subject: |
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Do you run XP?
If so, try going to your command prompt program which is DOS. I think you can find it by going to Programs > Accessories > Command Prompt.
Once there type this exactly including the space between ping and inter.... -- ping internettexasholdem.com
My response looks like this
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ping www.internettexasholdem.com
Pinging internettexasholdem.com [72.9.244.217] with 32 bytes of data:
Reply from 72.9.244.217: bytes=32 time=34ms TTL=52
Reply from 72.9.244.217: bytes=32 time=35ms TTL=52
Reply from 72.9.244.217: bytes=32 time=34ms TTL=52
Reply from 72.9.244.217: bytes=32 time=33ms TTL=52
Ping statistics for 72.9.244.217:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 35ms, Average = 34ms
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nsidestrate
Suited's Love Monkey
Joined: 26 May 2004
Posts: 22390
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| Posted: Fri Oct 05, 2007 10:07 am Post subject: |
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| It would appear that malteg had a DNS lookup failure, based on the little information he provided. |
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jmbreslin
Joined: 27 Sep 2005
Posts: 924
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| Posted: Fri Oct 05, 2007 3:21 pm Post subject: |
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| I'll try that when I get home, nuke, but what do I do with that information? |
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jmbreslin
Joined: 27 Sep 2005
Posts: 924
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| Posted: Tue Oct 09, 2007 8:15 am Post subject: |
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| No luck. Tried the ping trick and I got a "no response from internettexasholdem.com" response. Also tried the cache clearing trick with no luck. Any other ideas? |
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Sullen_Scrota
Joined: 06 Jun 2006
Posts: 830
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| Posted: Tue Oct 09, 2007 10:10 am Post subject: |
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| jmbreslin wrote: | | No luck. Tried the ping trick and I got a "no response from internettexasholdem.com" response. Also tried the cache clearing trick with no luck. Any other ideas? |
Jm,
If you can catch me on IRC I'll be happy to jump in and try and help. (UK based).
The other thing you need to try is a traceroute
From dos you would do tracert 72.9.244.217 |
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jmbreslin
Joined: 27 Sep 2005
Posts: 924
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| Posted: Tue Oct 09, 2007 10:54 am Post subject: |
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Speak English, man!
What's IRC? How do I do a tracert? |
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