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partypokerbonus question

 
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izakovci



Joined: 21 Jan 2008
Posts: 5

PostPosted: Mon Jan 21, 2008 1:03 pm    Post subject: partypokerbonus question Reply with quote

I was using bonuscode "ITH150" and deposit $100.
With this bonuscode I should get a specialmatchbonus of %100 for Partycasino-bets. In my case this should be $100. Why I didnt' get this bonus?
bonus review:
*****
Players using this bonus code [ITH150] also receive a 100% up to $100 match bonus for Party Casino and Bets....
*****
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ciaran
ITH Support


Joined: 10 Sep 2004
Posts: 4747
Location: Alpharetta, GA

PostPosted: Mon Jan 21, 2008 2:14 pm    Post subject: Reply with quote

You may want to contact Party support directly, as they should be able to fix this type of problem under normal circumstances. If you can send me your Party screenname via PM, I can also check with my contact there to see if they can give any further information.
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izakovci



Joined: 21 Jan 2008
Posts: 5

PostPosted: Mon Jan 21, 2008 2:47 pm    Post subject: Reply with quote

my screenname = "izakovci". I send an email to partypoker support but didn't get any respond. Can you please check about this?
thanks
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izakovci



Joined: 21 Jan 2008
Posts: 5

PostPosted: Tue Jan 22, 2008 1:40 pm    Post subject: Reply with quote

hello!
Ciaran, Did you contact your partypokercontact regarding my bonus?
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ciaran
ITH Support


Joined: 10 Sep 2004
Posts: 4747
Location: Alpharetta, GA

PostPosted: Tue Jan 22, 2008 2:12 pm    Post subject: Reply with quote

I have, but I haven't had a response yet. I'll try again now.
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izakovci



Joined: 21 Jan 2008
Posts: 5

PostPosted: Tue Jan 22, 2008 2:35 pm    Post subject: Reply with quote

please ask again, thankyou
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izakovci



Joined: 21 Jan 2008
Posts: 5

PostPosted: Wed Jan 23, 2008 3:57 pm    Post subject: Reply with quote

ciaran wrote:
I have, but I haven't had a response yet. I'll try again now.

do you have any news for me?
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ciaran
ITH Support


Joined: 10 Sep 2004
Posts: 4747
Location: Alpharetta, GA

PostPosted: Wed Jan 23, 2008 4:06 pm    Post subject: Reply with quote

Not yet, but she did respond to my e-mail this morning that she's looking into it. I'm sure she doesn't have direct access to the information from her department, so it's probably a case of having to get an answer from someone else and it may take a day or two from this point. I'll let you know as soon as I have an answer.
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