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2. POKER.COM, Site Discussion
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RiverCascade
53o


Joined: 02 Aug 2004
Posts: 3492
Location: Lovin' Life~

PostPosted: Mon Jun 05, 2006 9:22 am    Post subject: 2. POKER.COM, Site Discussion Reply with quote

Please begin here. (Discussion prior to June '06, can be found here.)
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RiverCascade
53o


Joined: 02 Aug 2004
Posts: 3492
Location: Lovin' Life~

PostPosted: Thu Jun 15, 2006 3:24 am    Post subject: Reply with quote

On 6/14, ez2cy posted this in the site rating thread. I've moved it to here, the discussion thread:

Quote:
Has anyone here ever played this site?

I downloaded their software, played some play money games to get use to their s/w and deposited money this morning. I have a tourney to play there tonite, tried logging on, and I get a pop up "For security reasons your account has been suspended" ??????????

I've e mailed them to see whats up! Just wondering if anyone else has had problems?
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circus20



Joined: 26 Oct 2006
Posts: 4
Location: Pueblo, Colorado

PostPosted: Sun Dec 03, 2006 1:30 am    Post subject: Reply with quote

This site is probably even easier to beat than Party. The problems I've ran into have more to do with hand history. Why don't they show the hands that called the river, and why do they show everyone when you bet and get called?

On the other hand I have won more money, faster there than at any other site I've tried.

Oh yeah, when I can find more than 15 people playing at all the limit tables put together.
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ez2cy



Joined: 01 May 2006
Posts: 12
Location: Ontario, Canada

PostPosted: Sat Dec 09, 2006 12:35 am    Post subject: Last straw Reply with quote

I made the final table for their WPT event. There was a big screw up with it and I missed it. They gave me a coupon for their Aussie Millions. I checked last week and there was one more of these tourneys...but I had made other plans. I contacted live support and was told there was another one this Saturday. I tried, but there isn't one! I talked to live support again just now. I was told "you had the coupon since August, so you had plenty of time to use it". I told them, "whether I play it early on, or wait for the last one, is my buisness, and I was told I had one I could get into next week, which I can't". I got the "sorry, nothing we can do, should have played sooner". I told them to never mind, it will make a great discussion on the dozen or so Poker Forums I belong to. She told me that they would sue for defamation! LOL......I told her I was a Paralegal (which I really am) and that you can't sue for defamation if what the person said was true. IDIOTS!
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bpgui
2K Club


Joined: 17 Oct 2005
Posts: 2380
Location: Illinois

PostPosted: Sat Dec 09, 2006 1:00 am    Post subject: Re: Last straw Reply with quote

I'm not really sure what you are mad at. You even said there are upcoming tournaments, but you won't play in them because you made other plans.

ez2cy wrote:
I checked last week and there was one more of these tourneys...but I had made other plans.
.................
I told them, "whether I play it early on, or wait for the last one, is my buisness,

It definitely is your business whether you play early or wait for the last one. It is also your business if you make other plans at the time of the last tournament. That was your choice. It is NOT their business to schedule their tournaments around your personal life.
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ez2cy



Joined: 01 May 2006
Posts: 12
Location: Ontario, Canada

PostPosted: Sat Dec 09, 2006 6:12 am    Post subject: Reply with quote

You didn't read my post right. I had plans last weekend, and there was the tourney. I contacted live support and they told me that there was another one for this Saturday, the last one. So I went ahead with my plans. Had it of been the last one to enter last Saturday, I would have cancelled my plans. Because "the other staff member was mistaken" I lost the chance to play in it at all. I don't expect them to change the tourney for me. But support should know what is coming up and what is not!
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taz115
Hzamm9rd, Yo!!!


Joined: 08 Oct 2005
Posts: 8476
Location: Edmonton, Canada

PostPosted: Tue Dec 12, 2006 4:10 pm    Post subject: Reply with quote

I agree that support definately should know what is coming up. The sad fact is that support people are often not very knowledgable and I would really encourage player's to check into things themselves.

I checked 4 or 5 times to make sure I had the date and time correct for the PCA sat I played at Stars last Sunday. It was the last one and if I missed it I would have been mad.

It's too bad what happened but be sure to check the tournament listings yourself.

Also, I'm sure that poker sites all have clauses that allow them to cancel/reschedule satelite tournaments as they see fit.
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maddogmike



Joined: 28 Jun 2005
Posts: 432

PostPosted: Tue Jan 16, 2007 12:09 pm    Post subject: Reply with quote

I noticed the other day Poker.Com upgraded their software. The biggest difference I see is a much improved Hand History. It can be left open in a seperate window, where before it couldn't, and it shows Mucked cards where before it didn't.

I also noticed a bunch of new games with people actually playing them.
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RiverCascade
53o


Joined: 02 Aug 2004
Posts: 3492
Location: Lovin' Life~

PostPosted: Tue Jan 16, 2007 4:18 pm    Post subject: Reply with quote

Now, the site that renegged on the wsop seats was "poker now", right? They're not on our index list and not even on the Sites to Play at Your Own Peril list. If I finally cave and open an account at poker.com, I want to make sure it's not the site that didn't pay up for the wsop seats they awarded in tourneys.
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bpgui
2K Club


Joined: 17 Oct 2005
Posts: 2380
Location: Illinois

PostPosted: Tue Jan 16, 2007 4:37 pm    Post subject: Reply with quote

Its not. In fact, it is the site that decided to pay off those seats that the other site reneged on.
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ciaran
ITH Support


Joined: 10 Sep 2004
Posts: 4780
Location: Alpharetta, GA

PostPosted: Tue Jan 16, 2007 7:00 pm    Post subject: Reply with quote

Checknraise reneged on the WSOP seats if I recall correctly. Poker.com actually picked up the seats for the players that lost out.
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RiverCascade
53o


Joined: 02 Aug 2004
Posts: 3492
Location: Lovin' Life~

PostPosted: Wed Jan 17, 2007 2:48 pm    Post subject: Reply with quote

You're right, Ciaran. It was checknraise.

There was some thing that caused me not to join poker.com, but for the life of me, I can't remember what it was. it's obviously not in this 1-page thread. I need to check out the site rating thread for them. At least this place is one more option.
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maddogmike



Joined: 28 Jun 2005
Posts: 432

PostPosted: Thu Jan 18, 2007 12:02 pm    Post subject: Reply with quote

RiverCascade wrote:
You're right, Ciaran. It was checknraise.

There was some thing that caused me not to join poker.com, but for the life of me, I can't remember what it was. it's obviously not in this 1-page thread. I need to check out the site rating thread for them. At least this place is one more option.


Probably because they aren't PokerTracker compatible yet. I noticed they started writing Hand Histories to my disk, so maybe PT isn't too far away.
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bpgui
2K Club


Joined: 17 Oct 2005
Posts: 2380
Location: Illinois

PostPosted: Thu Jan 18, 2007 12:23 pm    Post subject: Reply with quote

RiverCascade wrote:
There was some thing that caused me not to join poker.com, but for the life of me, I can't remember what it was.

I remember what it was, because I remember your comments to that regard in a prior thread...

Several months ago, they changed bonus terms and it went into effect for everyone, including bonuses already pending. There was a long thread about it (I can't seem to find it at the moment).

Poker.com handled it better than to be expected. Most sites would metaphorically give you the finger, but a representative of Poker.com came in and offered to (and did) credit the full amount of any bonus that was pending prior to the change of terms (no play through requirements). It was a much better resolution than I would have expected.
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RiverCascade
53o


Joined: 02 Aug 2004
Posts: 3492
Location: Lovin' Life~

PostPosted: Fri Jan 19, 2007 6:31 am    Post subject: Reply with quote

I think you've got a couple of different site issues confused. The one issue I had with a site about what you mention, was Players Edge Poker. That was the long thread, and thanks only to BW, was I able to get my $1000 deposit returned.
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